At Hello Tours, we prioritize the confidentiality and security of the information shared by our customers. This Privacy Policy outlines the methods we employ to safeguard your data when you book tours and excursions through our website. We are committed to maintaining the highest standards of privacy and ensuring that your personal information remains secure at all times.
1. Confidentiality of Customer Information
All information provided by our customers is treated with the utmost confidentiality. We strictly limit access to this information and ensure it is not shared publicly or misused. The information we collect is only utilized for processing and confirming your booking.
2. Data Shared with Suppliers
In order to arrange and confirm tour bookings, we share only essential information with our suppliers. This information includes:
- Guest’s Name: For booking purposes, a single name is sufficient.
- Number of Adults and Children: Necessary for determining group size and accommodation.
- Booking Date: Required to reserve the tour or excursion.
- Selected Package: Details of the specific package chosen for any Dubai Tours.
- Email Address and Contact Number: To facilitate communication if additional information or clarification is needed.
It’s important to note that we limit the data we share to the customer’s name, contact number, and the number of people included in the booking. All other personal information remains securely stored with us and is not shared.
3. Protection of Payment Information
We do not collect or request any credit/debit card numbers or other sensitive financial details from our customers. All payment processing, if applicable, is conducted through secure, third-party platforms. Customers are responsible for filling out booking forms, ensuring their information is directly received by Hello Tours.
4. Use of Customer Information
The information you provide is solely for completing and confirming your tour or excursion booking. We may reach out to customers if we need additional details or clarification to process the booking accurately.
5. Commitment to Data Security
We implement appropriate measures to prevent unauthorized access, disclosure, or misuse of your information. Our commitment to privacy means that we safeguard your data from third-party access or any form of public disclosure.
6. Policy Updates
This Privacy Policy is subject to periodic updates without prior notice. Customers are encouraged to review this policy regularly to stay informed about how we protect their information.
7. Contact Us
If you have any questions, concerns, or require further clarification regarding our Privacy Policy, please do not hesitate to contact us. We value your trust and are here to address any privacy-related inquiries promptly.
Thank you for choosing Hello Tours. We look forward to providing you with a memorable and secure booking experience.
